When repaying your loan we have 3 different option to make a payment:
- This will result in a one-time payment that you will have to manual schedule each month
- Once you turn this on, you will never have to manually post a payment. We will automatically deduct the funds from your account each month.
- Pay off the loan completely
- Posting a payment to pay off your loan completely, will close your loan with us. We don't charge any prepayment penalties, you can pay off your entire loan at any time.
If you have auto payment set up and you post a one-time-payments in the same month, we will process both payments. We are required to process both payments because neither of the payments were ever canceled by the customer.
If you would like to cancel a payment please cancel the payment 3 days ahead of time. If you do not cancel it on time, we will not be able to cancel the payment and it will be processed by our bank.
If you have autopay set up and would like to make a one-time payment instead, you must first- cancel your auto payment, then make a one-time payment.
If you have any questions or concerns regarding your payments please email us at firstname.lastname@example.org