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Lina Zhu

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  • Can I use Stilt?

    Yes, as long as you are over 18 years or older, has a valid ID or passport, and a US address. You can sign up for a US bank account here.   Please call us at 415-630-2323 or send an email to team@s...

  • Will my money be safe?

      Yes. Your Stilt bank account is covered with a FDIC insurance of $250,000.  When you are using your Stilt debit card, you are protected against fraudulent and unauthorized transactions. We also h...

  • Activate Stilt Debit Card

    You can activate your Stilt card in the following steps: Log in to your account Go to the Checking Account screen On the first top box, press Activate Card *You do not need to activate your physi...

  • How can I sign up for Build Credit?

    If you already have a loan with Stilt, simply log in to your Stilt account, navigate to the Checking Account page, and click on Build Credit in the top right box.  If you do not have a loan with us...

  • What is Stilt Build Credit?

    Stilt Build Credit is designed specifically to help you build or rebuild credit in the US. By enrolling in Build Credit, you will make a payment of $9.99 every month. We report your payment to thre...

  • Freeze card from the App

    You can change the pin in these steps: Log in to your Stilt App Go to Cards page Click on Change Pin Enter new 4-digit pin Press Confirm

  • Does Stilt charge any fees?

      Stilt has ZERO fees. Make instant, free money transfer in Stilt.   Monthly Fee  $0 Overdraft Fee $0 NSFs $0 Minimum Deposit to Open Bank Account $0 Minimum Balance Fee...

  • How to apply for a loan from the App?

    For existing Stilt loan holders, you can apply for a loan directly from the App. Log in to your Stilt App Go to Loans page  Click on Loans Press +Apply for another loan *For first time loan appli...

  • Debit Card Lost or Stolen

    We are sorry to hear your card is lost. Follow these step to freeze your Stilt card: Log in to your Stilt account Go to the Cards screen Click on the Freeze Card icon to block all your transaction...

  • Where can I send money?

    Stilt supports money transfer to 47 countries around the world. To view the full list of countries you can transfer fund to, click here. You can initiate international transfer from the App in the ...